Evostoto Privacy Policy — Protecting Your Data
Evostoto is committed to protecting the personal information of every user in Malaysia. This Privacy Policy explains what data we collect, how it is used, stored, and protected, and your rights as a user of our platform.
Information We Collect
When you register and use the evostoto platform, we collect several categories of information to ensure the service runs smoothly and securely. The main categories of data collected are as follows:
Full name, email address, phone number, date of birth, and the password set during registration. This information is required to verify your identity and manage your account.
Device type, operating system, web browser, screen resolution, IP address, and network information. This data is used to optimise the platform experience across different devices.
Details relating to deposits and withdrawals in Malaysian Ringgit (RM), including payment methods used, bank account numbers (stored in encrypted form), and transaction history.
Game history, bets placed, pages visited, session duration, and general usage patterns. This data helps us improve the user experience and detect unusual activity.
Purpose of User Data Usage
Account information is used to verify that each user is a legitimate individual aged 18 and above. This protects other users and ensures the platform meets its compliance obligations.
Payment information in MYR is used solely to process deposits and withdrawals securely. evostoto does not store credit card details in plain form, and all financial data is encrypted.
Usage data helps us understand how users interact with the platform, identify areas that need improvement, and tailor content to be more relevant to Malaysian users' interests.
Email and phone number are used to send important account notifications, customer support responses, and updates regarding changes to platform policies or terms.
Device data and usage patterns are automatically analysed to detect suspicious login attempts, payment fraud, or activity that violates evostoto's Terms & Conditions.
Aggregated and anonymised data is used for internal analytics purposes to measure platform performance, understand usage trends, and plan long-term product improvements.
Use of Cookies & Tracking Technologies
The evostoto platform uses cookies — small text files stored on your device — to enhance your experience. We use several types of cookies on our platform. Session cookies keep you logged in during an active session so you don't have to re-enter your password. Preference cookies save your language settings and display preferences so you don't have to reconfigure them each time you access the platform.
Analytics cookies collect anonymous data on how users navigate the platform, helping us identify technical issues and areas for improvement. All data collected through analytics cookies is aggregated and cannot be used to identify individual users. evostoto does not use cookies to sell or share your personal data with third-party advertisers.
You can manage cookie settings through your web browser. However, disabling certain cookies may affect platform functionality, including the ability to stay logged in or access specific features. For more information on how to manage cookies on your device, please refer to your web browser's documentation.
Data Storage, Security & Third-Party Sharing
Data Storage & Retention Period
All user data is stored on secure servers with strictly controlled and limited access. evostoto retains active account data for as long as the account remains active, and for a defined period after account closure to comply with applicable audit and legal requirements.
Financial transaction data is retained for the minimum period required under Malaysian law. Usage data not linked to transactions may be deleted after a set period. Users may request details on their specific data retention periods by contacting the evostoto support team.
Sharing Information with Third Parties
Evostoto does not sell, rent, or trade users' personal information to any third party for marketing purposes. However, there are limited situations where information may be shared:
- Approved payment processors for handling deposit and withdrawal transactions in MYR
- Technical service providers bound by strict confidentiality agreements
- Malaysian legal authorities where required by law or court order
User Rights Over Personal Data
As an evostoto platform user in Malaysia, you have several rights regarding the personal data we hold about you. These rights can be exercised by contacting our support team via email or the platform's live chat.
How to Contact Us About Privacy
For any enquiries, requests, or complaints regarding evostoto's Privacy Policy and your personal data, please contact our team through the following channels:
- Email: [email protected]
- Live Chat: Available 24/7 within the platform
- FAQ: Visit the FAQ page
We aim to respond to all privacy-related enquiries within seven business days.
Privacy Policy Changes & Notifications
Evostoto reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or new platform features. Whenever material changes are made, we will notify users via an in-platform notification or email to their registered address at least seven days before the changes take effect.
The latest version of this Privacy Policy is always available on this page, with the update date stated at the top. Continued use of the evostoto platform after any changes take effect will be considered acceptance of the updated policy. If you do not agree with any changes, you have the right to close your account before those changes come into effect.
This policy is governed by the laws of Malaysia, in particular the Personal Data Protection Act 2010 (PDPA). Any privacy-related disputes that cannot be resolved through our support channels may be referred to the relevant Malaysian Personal Data Protection Department.
Your Data is Safe with evostoto
Create your account today and enjoy a sports entertainment and online casino platform that prioritises the data security of Malaysian users with high-grade encryption.